Welcome to Bahoo Brothers. By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read them carefully before using our website or purchasing our products.

1. Acceptance of Terms

By accessing our website, placing an order, or using any services provided by Bahoo Brothers, you agree to these Terms of Service. If you do not agree with any part of these terms, please do not use our website.

2. About Bahoo Brothers

Bahoo Brothers specializes in handmade Islamic home décor. All products are crafted with care and may have slight variations due to their handmade nature.

3. Use of Website

You agree to use our website for lawful purposes only. You must not:

  • Misuse the website
  • Attempt to gain unauthorized access
  • Copy, distribute, or exploit website content without permission
  • Use the website for fraudulent or harmful activities

4. Product Information

We make every effort to display accurate product descriptions, images, and pricing. However:

  • Colors may slightly vary due to screen settings
  • Handmade items may have minor variations
  • Measurements may have slight differences
  • Such variations are not considered defects.

5. Orders & Payments

  • All orders are subject to acceptance and availability
  • Prices are listed on the website and may change without prior notice
  • Full payment must be made before order processing
  • We reserve the right to cancel or refuse any order at our discretion

6. Custom & Handmade Orders

  • Customized or personalized products are made according to customer specifications
  • Once confirmed, custom orders cannot be canceled or returned
  • Customers are responsible for providing accurate customization details

7. Shipping & Delivery

  • Delivery timelines are estimates and may vary due to location or unforeseen circumstances
  • We are not responsible for delays caused by courier services, customs, or force majeure events
  • Risk of loss passes to the customer upon delivery

8. Returns & Refunds

  • Returns are accepted only for damaged or incorrect items
  • Any issue must be reported within 14 days of delivery
  • Handmade and customized items are non-refundable, unless damaged during transit
  • Refunds (if applicable) will be processed after inspection

9. Intellectual Property

All content on this website, including:

  • Logos
  • Images
  • Designs
  • Text
  • Product concepts

are the intellectual property of Bahoo Brothers and may not be used, copied, or reproduced without written permission.

10. Limitation of Liability

Bahoo Brothers shall not be liable for:

  • Indirect or consequential damages
  • Loss resulting from misuse of products
  • Delays or interruptions in website availability

Our liability is limited to the purchase price of the product.

11. User Responsibilities

You agree to:

  • Provide accurate personal and order information
  • Keep your account details confidential
  • Use products responsibly and as intended

12. Privacy Policy

Your use of our website is also governed by our Privacy Policy, which explains how we collect and use your information.

13. Changes to Terms

We reserve the right to update or modify these Terms of Service at any time. Changes will be effective immediately upon posting on the website.